Conversaigent
The Conversation Intelligence Platform for Modern Contact Centers.
MVP live — AI QA and coaching with a no-deploy QA Params Engine, Campaign OS, Edge/ViciDial ingest, WhatsApp Business & Calling, Social Insights, and a server-enforced Privacy Pipeline. Interactive Demo (Nexus) for walkthroughs.
Why it matters
The problem we solve
Manual sample QA does not scale; voice, chat, and social stay siloed; changing scoring rules takes engineering cycles; regulated teams need PII reduced before AI — not cosmetic UI masking.
Capabilities
What's inside
01
Evaluations & Full Report
02
QA Params Engine
03
Campaign OS / Quick Wizard
04
WhatsApp Business + Calling
05
Social Insights
06
Privacy, Edge & ViciDial
Ideal For
Who it's built for
Contact CentersBanksHealthcareTelecomEducationBPOsGovernment
Deployment: Cloud / browser demo on Firebase Hosting; Express + Gemini; optional Supabase persistence
Roadmap
What's next
Enterprise auth / SSO & server RBACDurable multi-tenant hardening (Supabase path)Live Meta social webhooksWhatsApp media/STT & production CallingBilling & plan enforcementSFTP ingest & live telephony presence
See Conversaigent in action
Explore the product, or book a walkthrough with our team.